Privacy Policy

Revision Date: December 3, 2008

This Privacy Policy (the "Policy") describes the information that we collect from you, how we use the information, and information about our security and privacy practices.

If you have any questions or concerns about our Privacy Policy, please contact FiGuide at support[at]figuide.com

We do not sell or provide your personal or contact information, including your e-mail address to third parties.

Information
All information collected by us is intended to be used to enhance your experience on our site.

When you register with our Site, we will ask you to provide contact information such as your name and email address. We may ask you to complete user surveys, and to provide certain demographic information, such as age, gender, special interests, etc.

If you contact us for customer support, we may also ask you for information about your operating system, software and other technical matters.

When you visit our Web site we will capture technical and navigational information including, but not limited to, your IP Address, time of and duration of visit, time and duration of the pages on our Web site that you view, and other analytics that we are able to capture while you are visiting our site. We may relate this information to the personally identifiable information we have about you.

We will also place a cookie that will identify you to us as a unique or repeat visitor when you visit our Web site. See "What is a Cookie" below. We may relate this cookie to the personally identifiable information we have about you.

If we send you an e-mail, we may include a marker that will allow us to identify if the e-mail was opened and viewed.

Use of Personally Identifiable Information
We will use your personally identifiable information only as follows:

• To provide customer support;
• To announce special offers or provide other information from time to time on the website and via e-mail. We may also send e-mail announcing special offers by our third parties, but we will not provide the third parties with your e-mail address or other personally identifiable information. If you do not wish to receive these e-mails, you may opt out of future e-mails at any time by following the instructions included in the e-mail.
• To improve our service and the marketing of our service. For example, we may use the information we gather from user surveys, demographic data, and web site visits to help us improve or target our Web site and customize your visit.

We will not provide any personally identifiable information about you to any other person other than:

• a law enforcement or regulatory agency at their request;
• a person or company who acquires our business;
• third parties who perform services on our behalf subject to the third party agreeing with us that it will keep your personally identifiable information confidential;
• As otherwise needed to protect or enforce or rights or the rights of others.

Use of Non-Personally Identifiable Information
We may share aggregate statistical data about our users with third parties, such as advertisers or suppliers. This aggregate statistical data will not identify you personally. Sharing such aggregate statistical data is intended to enhance the value of the service to you.

Links to Third Parties
Any links from the Site to third party Web sites are provided for your convenience. Personal information you provide on the linked pages is provided directly to that third party and is not subject to this Privacy Policy. Please review the third party's privacy policy to better understand their privacy practices.

Blogs or other Forums on FiGuide.com
If you visit or use the blog or other forum on our Site, you should be aware that any personally identifiable information that you submit can be read, collected, or used by others who visit or use the blog or other forums on our Site. Others may use the identifiable information that you provided to send unsolicited messages and communications. FiGuide is in no way responsible for information that you provide on our blog or other forums nor are we in any way responsible for any actions that occur by others on our blog or forum that is directly caused by you choosing to provide identifiable information on the blog or forum.

What is a Cookie
A "cookie" is an alphanumeric identifier in the form of text files that are unique to your browser and stored on your hard drive. The cookie will identify your browser to us when you visit our web site so that we may customize and enhance your visit.

Security of Your Information
We store your personally identifiable information information in a central database.

Changes to this Policy
We reserve the right to change the terms and conditions of this Privacy Policy at any time. We will list the revision date at the top of our Privacy Policy so that you are aware of any new information posted in our Privacy Policy.

Children’s Privacy
Our site is not designed or intended for children under the age of 18, and we will not intentionally maintain information about anyone under the age of 18. If you are under the age of 18, please do not use our site.

Contact Us

Business Development
BusDev (at) FiGuide.com

Support Issues
Support (at) FiGuide.com

Press
Press (at) FiGuide.com

FiGuide's office is located in Davis, CA.